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★ If your item arrives damaged, incomplete or significantly not as described, I require a photo of the damage/defect notification within 3 days of delivery to process a return. ★ The item must be returned within 1 week of original delivery with tracking, return shipping is your responsibility (unless we agree differently). ★All original packaging/tags must accompany the return, my supplier will not credit back without everything originally included. ★An RMA form or number that I provide you is *required* for all returns, no exceptions. ★ I do *not* offer size exchanges or refunds for buyer's remorse. I have purchased every piece I sell and have measured them for accuracy, they are true to size. If you don't know your ring size, please go http://images.zales.com/images/popups/zales_ringsizer.pdf prior to bidding on my items to find out what your ring size is. ★For returns I may approve that do not fall within the reasons listed above, a 30% restocking fee will apply to cover all fees I've incurred during the transaction. ★ Original shipping is non-refundable. ★ I ship to the address provided during checkout. Change requests for Paypal payments are reviewed on a case-by-case basis and may involve re-invoicing to ensure Paypal protection is in place for both you and me. ★ ★Please let me know of any issues to your order within 3 business days of receipt of your package. The longer you wait to tell me there's an issue, the tougher it is to help you.★ Please email me with any questions you may have! Thanks for your purchase!
Last Updated: 8 Jun 2014 06:31:47 PDT home  |  about  |  terms  |  contact
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